Original sales receipt must accompany returns.
We accept returns for exchange or store credit 7 calendar days after delivery of the product with an RMA number only. Any return must have an Return Merchandise Authorization (RMA) number first or it will be refused, we offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
• -without showing signs of wear or damage in any way
• -with RMA number issued within 7 calendar days of the delivery date (after 7 days no returns are allowed)
• -must not be a special order or a custom order
• -unless noted that it cannot be returned or has a different return
policy time period other than that 7 days noted in that item's
particular item description.
If an item is received damaged or is incorrectly shipped by us please contact
us immediately. Items that are defective and shipped from us or
items that you did not order but received from us will qualify for store credit.
Any credit will be contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged and are
not damaged. Again you MUST contact us within 7 days if you intend to return
ANY item back to our store to obtain an RMA number. Items returned to us WITHOUT
contacting us first for an RMA number will NOT be accepted
Customer is responsible for all shipping costs if seller is not at fault.